Who am i ?
My Story
Laurent Vais began his career in 1994 as a research engineer at AGRICA, where he developed mathematical models for actuarial risk management. His career progressed within the IT services sector, leading to various project management responsibilities within the SNCF’s research department, and ultimately contributing to the successful rollout of the Navigo Pass.
Building on these experiences, he was appointed « IT manager France » at Marsh & McLennan in 2002 where he acquired solid skills in IT infrastructure management and end-user support.
In 2005, he joined Atos as an Agency Director and was notably in charge of business development and operational management of the Société Générale account, which grew until it required nearly 200 employees on assignment by 2008. This success allowed him to access more complex responsibilities: he took over the management of IT infrastructure outsourcing contracts for BNP Paribas and AXA France/Spain.
After 30 years, including 14 at Atos (EPA: ATO), 3 years at Infosys ( NYSE: INFY) of an enriching professional career, Laurent puts his know-how and energy at the service of the AUB Consulting group.
Laurent holds a Master II in AI from Paris 6 University, and a double Executive MBA from Paris-Dauphine-UQAM Montreal.
Skills
- Managed key accounts for CAC40 / SP500 clients, building and nurturing strategic relationships with C-Level/CXO executives to enhance collaboration; achieved a 30% increase in account engagement over two fiscal years through tailored communication strategies.
- Establish and maintain trusted relationships with key clients (Mid-Management), act as their primary point of contact and ensure their long-term satisfaction.
- Budget Management & P&L, Reporting, 3-Year Strategic Account Plan
- Revamped the internal workflow for managing RFQ/RFI/RFP submissions by implementing a project management tool; optimized collaboration between teams, leading to a reduction in response time by 15% and improved stakeholder satisfaction
- Develop a deep understanding of client needs, goals, and challenges, anticipating their requirements and proposing tailored solutions.
- Identify and develop new business opportunities with existing clients, expand the service portfolio and increase account profitability.
- Collaborate with internal teams (sales, marketing, delivery) to develop compelling proposals and ensure the delivery of effective solutions.
- Manage a portfolio of key clients, overseeing project progress, ensuring adherence to deadlines and budgets, and maximizing delivered value. Delivery Contracts and Operations Directorate
- Monitor account performance, analyze key metrics, and implement measures to improve performance and profitability.
- Ensure effective communication between clients and internal teams, resolve issues and guarantee client satisfaction.
- Leadership and ability to unite
- Customer service oriented
- Adjusted strategies swiftly in response to changing client needs, leading to the successful closure of 15 high-value accounts within tight deadlines while maintaining satisfaction levels above 90% throughout negotiations.
- Teamwork, listening, innovation and creativity
- Good knowledge of platform development, software architecture, Infrastructure, Artificial Intelligence, and major market Cloud services (AWS, AZURE, Google Cloud, SAAS, IAAS, PAAS, NoCode platform), NetApp, DELL, ISILON, EMC, SAN, NAS, VMWARE, ESX, IBM AIX, ORACLE EXADATA
- CRM / ERP / SAP / MS Dynamics / Salesforce / ServiceNow/ Office 365 / PowerApps / Ivalua / Ariba / Workday / Hubspot
- Artificial Intelligence / Artificial Neural Network (ANN) / Multilayer perceptron / C++, Pascal, Lisp, Smalltalk, VB, VBA
Education & Others
- Executive MBA | Paris Dauphine | UQAM Montreal | 2019
- Master’s Degree 2 (MSc) in Artificial Intelligence & Computer Science | Paris 6 University (UPMC) | 1994
- ITIL Certification | IT Service Management Frameworks | 2005
- Advanced Scientific Research (DU) | Sorbonne/Paris 6 | UD SU: Structure of the Universe | 2015
- Author: « Outsourced Transition Management: A strategic lever for corporate transformation » | 2025 .
They trusted me
